Our Ethos
SOURCING & SUSTAINABILITY
Seasonal eating by focusing on local and sustainable sourcing practices; minimizing our footprint and providing better quality and better-tasting food for guests. Furthermore, we have eliminated plastics in our business and promote only biodegradable and compostable materials, limiting recycled materials and promoting up-cycle as much as possible.
NO SPACE TOO LARGE, NO PLATE TOO SMALL
We believe that food should be made to cultivate the mind and enrich the soul; to incite conversation and to inspire acclaim; to provide joy and celebrate life! With this philosophy in mind, Between De Maravilla Tapas seasonal menus with a focus on locally sourced ingredients to ensure the highest quality and most flavorful food year round.
Biodiversity
We are committed to embedding sustainability into every aspect of our operations and that includes exploring opportunities for enhancing biodiversity and protecting the natural habitat.
Customer Service
Quality & Service aspires to a culture of unconditional integrity; it is at the heart of how we do things, integrity in dealing with our guests and employees, integrity in the service we provide and integrity in our behaviour.
Quality & Service is aware that a robust service culture is good for business, and its importance to our companie reputation to be seen as the service partner and employer of choice. We recognise that fostering a work culture that is based on teamwork and positive attitudes is one of the keys to business success, and delivering service excellence to our guest.
People are at the centre of everything we do – our guest, our employees and our suppliers. We work as a ‘one’ team partnership, of shared goals that will aim to set new standards of service delivery.
Communication
Pro-actively work in close partnership with our guests to ensure consistency and quality of service is maintained through clear lines of communication.
Quality & Service has a strong track record of interacting with the local communities on our guest and always being approachable. Our aim is to provide high quality landscaping for our guest and the surrounding communities, which will assist businesses to succeed, the economy to grow and people to thrive.
Continuous Improvement
De Maravilla Tapas continuously strive to find new materials, equipment, tools or working procedures that could bring savings in respect to cost and/or increase quality and productivity for our food.